Retail Sales are up for the Holidays, York College Expert Warns Customers on Marketing Tricks

Image Courtesy by: Vanderelbe

By Angel Adegbesan

 The holiday seasonal shopping has officially begun with the end of Thanksgiving, an expert said sales are up in retail stores but some retailers might be out to rip off customers.

 York College Business and Economics Professor Olajide Oladipo said in an interview that products might be more expensive on Black Friday than it was three to six months prior. He explained that a $10 product might be increased to $14 on Black Friday and sellers would give a twenty percent discount leading to a decreased price of $11. He said to keep your eyes open for this trick.

       “Black Friday is a period of time when companies want to increase their sales and they are very aggressive,” said Oladipo. “So, sellers say to consumers that it is cheap, it doesn’t mean it is cheap. Sellers know that once you tell the customers that it’s on sale, that’s all.”

      York College Sociology professor Jacob Apkarian also confirmed that the creation of sales and bargains by the retail industry has been demonstrated to create a feeling of desire for the customers. This is due to the fact that customers feel like they are getting better prices than they would at other time.

      “This is likely a reflection of the influence that our capitalist economic system has on our mainstream culture,” says Apkarian. “I think this likely varies from culture to culture.”

According to a research by SurveyMonkey, two-thirds of Americans said they planned to shop over the long Thanksgiving weekend.

This year more Americans went shopping for the Thanksgiving holiday weekend as shown in a survey by the National Retail Federation. A total of 174 million Americans hit the stores or shopped online during Black Friday and Cyber Monday compared to the 164 million people who shopped for the holidays in 2016.      

Black Friday sales create opportunities for long queues. Predictable opening time for various stores usually signify the end of a long wait for the beginning of the sales. Customers become agitated as opening time approaches in stores after waiting a long time in queues. It can lead to chaos at the store.

       Amber Colon who works as a cashier at Sephora in the World Trade Center mall said Black Friday was a terrible day even when it was over. She says the clean-up at the end of the day was particularly terrible.

       “If I wasn’t getting time and a half I would have just stayed at home,” says Colon. “It’s a nightmare. It’s like being in the Bronx zoo but the people are the animals. There are a lot of fights and stealing throughout the day.”

       Cyber Monday has a certain triumph over Black Friday. Traditionally, a lot of people shop in stores on Black Friday, but some people also shop online. One of the reasons customers gives is the queue outside to get into the store and the long lines at the register to get out of the store.

    Luz Torres, 23,  a resident of East New York, Brooklyn said the lines at Old Navy store she shopped at on Black Friday were very long and the store was disorganized. She said she could not find any shopping carts for her items and an employee had to find a bag for her.

      “I don’t really like shopping on Black Friday because usually the employees are very stressed and tired,” said Torres who shopped at the Gateway Mall in Brooklyn. “I don’t want to add in to that. Also, I don’t like crowds.”

      Now, majority of the people want a stress and hassle-free holiday shopping and so decide to do online shopping. Sociology Professor Apkarian said that online shopping is more about convenience and not to avoid chaos and human interaction.

      “The main reason I think more people are shopping online is convenience,” says Apkarian. “Holiday shopping, the buying of gifts for others as a means of expressing our love for them, has become a chore for many people.  Those people want to accomplish this chore by spending as little time and energy as possible.”

     Stores make the most out of online shopping than in store shopping. A lot of stores require a certain amount of money spent online to qualify for free shipping. If you do not buy enough products, the customer may pay a lot of money for shipping.

     “I am more in favor of Cyber Monday one hundred percent,” said Torres. “The only reason I went to Old Navy’s and Bath & Body Works is because their online service sucks. Plus, you have to pay a lot for free shipping so, in a way even online shopping could be a hassle.”

        Economics Professor Oladipo said that retailers expand their means of service outside the store to increase income. This expansion is to reduce their fixed cost and variable cost. He explained that fixed cost is the rent or lease of the store and the upkeep of the store. The variable cost depends on with daily affairs and deals with destruction of products.

        “For the companies to make more money, they have to reduce their cost,” said Oladipo. “They can give the customer more discount and can sell more online to get money. If you sell more online, you get zero fixed cost and zero variable cost and it is cheaper for the company.”

       Online and in-store retailers offer sales to customers days or even weeks before Thanksgiving according to a New York Times article. Sometimes, the best bargains of the seasons come later in the holiday seasons after Thanksgiving.

      “I like shopping close to the holidays around Black Friday or Cyber Monday,” said Torres. “So, I guess towards the end of the year and close to the holidays because the sales are better.”

         The term “Cyber Monday” was created by marketing companies such as the National Retail Federation to persuade people to shop online after the holiday. Black Friday became popular in the 1980s but Cyber Monday’s creation was in the 2000s.   

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